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Private commission pricing differs depending on the complexity of the artwork as well as the requested turnaround time. An expedited order will affect pricing.
At this time, all orders require a full payment at the time order is placed.
Since all products are either custom painted or manufactured in exact quantities by preorder all sales on custom shoes and products are final.
GQ Customz ships worldwide and the pricing is based on current pricing for shipping and handling. All fees and/or customs charges will be paid by the customer.
GQ Customz will provide a tracking number for all shipments. Once the tracking description says, “delivered” GQ Customz can not be held liable for delivery issues.
The shipping address for GQ Customz will be located at the top of all invoices. Please do not ship anything until you have a paid invoice receipt.
GQ Customz is not responsible for damaged sneakers. All GQ Customz are inspected prior to shipping. All sales are final.
There is currently a 3 – 4 week turnaround, but it can always be sooner. We like to use that time window as an expectation.
**We recommend emailing us a week prior to when your order is due to be completed to check on the progress.
Sketches take time and will be provided to customers who really want one for a fee ($25 per sketch).
Yes! All GQ Customz are great for light casual wear. However, just like art, paint can scuff so wear at your own risk.
Yes, each pair is made with acrylic paint which will not wash off in rain. It is also sealed with a leather top coat and finished with a water/stain repellent.
Since this is art on a shoe, we do realize that occasionally the paint can chip or scuff. Should this occur, please email us and we will do our best to assist in any way possible. Customers will be responsible for all shipping costs.
We require that all sneakers be in deadstock(NEW) or near deadstock (lightly used) condition. If a shoe cannot be worked on it will be shipped back to the customer at their expense.
No, at this time we are not taking any restoration orders. If things change, the FAQs will be updated.